The Ministry of Transportation takes seriously the role they take in monitoring the quality of the product that their auditors provide, and so they should. The Ministry’s policy is to ensure that all facility auditors compile information, and conduct the audit in the same manner as set out in the Facility Audit Manual to ensure that all operators are treated equally and that no one is given an unfair advantage in the marketplace.
If the Ministry of Transportation is going to be in the business of rating carriers in regards to the rate of safety and compliance with the legislation of the province, then they should find a way to closely monitor the quality of the inspections their officers conduct on commercial vehicles.
The outcome of a level 1 inspection greatly impacts an operator's violation rate, which in turn impacts an operator’s carrier safety rating. Elements of such great importance should also necessitate a mechanism to ensure a CVSA inspection and the resulting activities of the MTO, be held to the highest level of scrutiny. At present, there is no realistic appeal process in place to challenge the officer’s decision in regards to an alleged defect he or she has detected.